Rochelle Randeniya

Rochelle Randeniya has extensive experience at Telnet Services Limited, where employment began in October 2010 as an Outbound Sales Representative and progressed through various roles to the position of Account Manager since February 2011. In the role of UX Systems Design Manager/Product Owner, Rochelle creates and maintains the business cloud-based CRM, manages a design team, and collaborates on UX strategy. Previous roles include Agile Business Analyst, Business Optimisation Manager, Compliance Manager, Quality Assurance Specialist, and Managing Team Leader, each contributing to business process improvements, compliance, and quality assurance. Rochelle's foundational experience began as an Inbound Customer Service Representative, handling customer inquiries and ensuring high-quality service standards. Education includes a High School Diploma from Brookswood Secondary School, obtained between 1999 and 2004.