Buvaneshwari Arunachalam

Buvaneshwari Arunachalam's work experience starts in 2018 as a Tier 2 Noc technician at Poly, where they proactively monitored customer infrastructure, troubleshooted issues, and escalated them when necessary. In 2021, they transitioned to the role of T2 Technical Support Engineer at Poly, where they provided technical assistance to partners and clients, analyzed infrastructure and endpoint logs, and collaborated with engineering and development teams for issue resolution. Currently, in 2022, they hold the position of NOC Technical Engineer at Telnyx, where they monitor the network, troubleshoots customer issues, and provides solutions and root cause analysis to customers.

Buvaneshwari Arunachalam completed their Bachelor of Engineering degree in Electrical, Electronics and Communications Engineering from Anna University, from 2012 to 2016. Prior to that, they attended Adhiyaman Matriculation Higher secondary School for their Higher Secondary education from 2010 to 2012. In terms of additional certifications, they obtained the Poly Infrastructure Professional certification from Poly in April 2022, as well as the Poly Infrastructure Specialist certification from the same institution in March 2022. Buvaneshwari also holds certifications such as the Polycom Certified Videoconferencing Engineer from Poly and the Zoom Room Certified Implementation-Integrator from Zoom, but the exact months and years of their attainment are unspecified.