Telstra International
Ian Carlos is an experienced Network Specialist currently working at Telstra International (Aus) Limited since February 2022, specializing in managing major incidents related to subsea and on-land network faults. Prior to this role, Ian served as an Incident Manager at Telstra for nearly a decade, overseeing high-level escalations and driving service improvement plans. Ian's career also includes management of global service desk operations and technical support roles at AT&T Worldwide Telecommunications Services and Bayan Telecommunications, where extensive knowledge in network solutions and customer management was developed. Ian holds a Bachelor of Science in Electronics and Communications Engineering from the University of the East, earned between 1994 and 2000.
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Telstra International
We have been operating internationally for more than 70 years with an Australian foundation, helping global businesses connect. Our heritage of excellence means we bring deep expertise to projects, from delivering managed adaptive networks, to securing data across international supply chains or empowering people to work from anywhere.