Carrie Maisano

Carrie Maisano is a dynamic professional with over 19 years of experience in go-to-market strategy, product, and account management. Having spent 11 years at Telstra, Carrie currently serves as a Senior Project Lead focused on enhancing customer experience through AI initiatives. Previously, they held various roles that included responsibilities in national sales, loyalty program development, and team leadership, fostering a customer-first approach grounded in human-centered design. Carrie holds a Bachelor's degree in Business (Honours) from the University of Plymouth and a Diploma in Project Management with Distinction from the Australian Institute of Management. Outside of work, Carrie is passionate about cooking.