Rakib Islam

Rakib Islam is an experienced IT professional currently serving as an Information Technology Support Officer at Northline and as an Online Data Analyst at TELUS International AI Data Solutions. With a background in customer service, having worked as a Customer Service Specialist at Allianz and a Retention Specialist at TSA Group - Australia, Rakib has developed strong problem-solving and communication skills. Previous experience includes a role as a System Support Intern at Kerry Logistics, focusing on SQL server management and website design. Educational qualifications comprise a Master's degree in Business Information Systems from Torrens University Australia, along with certifications in IT Help Desk and ServiceNow.