Tram la

Tram La is an experienced professional currently serving as an AI Prompt Creator/Annotator at Lionbridge since December 2024, focusing on prompt creation, annotation, and evaluation while demonstrating a strong ability to handle complex instructions and sensitive content. Tram concurrently works as a Data Annotator at TELUS International AI Data Solutions, identifying and labeling data for machine learning applications. Since January 2022, Tram has also been an English-Vietnamese interpreter, facilitating communication and cultural understanding for Vietnamese individuals in various settings. Previous roles include Customer Care Coordinator at DKSH, where Tram analyzed call center performance metrics, and Customer Service at Great Eastern Life, managing customer inquiries and complaints. Additionally, Tram has experience as an Administrator at AdventureFriends, overseeing operational processes and marketing efforts. Tram holds a diploma in Intermedia/Multimedia from RMIT University and is currently pursuing a data science and software engineering bootcamp at HyperionDev.