Telus Digital
Igor Alves Moreira currently serves as a Social Media Content Moderator at TELUS International Europe since July 2024. Prior experience includes a role as a Quality Assurance Analyst at Rubiko, where responsibilities encompassed quality reviews, performance reporting, and updating knowledge platforms for the iGaming sector in English, Portuguese, and Spanish. Earlier positions include Customer Service Representative in the iGaming industry, Quality Assurance Analyst for the Google Workspace Project at Webhelp, and Senior Technical Support Advisor for the same project, focusing on troubleshooting and platform migration in Portuguese and Spanish. Additionally, experience as a Quality Assurance Analyst at Educaedu and Senior Customer Care Representative at DEDIC was gained. Igor Alves Moreira holds a degree in Communication with a specialization in Advertising from Unic - Universidade de Cuiabá, completed in 2002.
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Telus Digital
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TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.