Telus Digital
Jason Lynch is an accomplished professional with extensive experience in client success and call center operations. Currently serving as Vice President of Client Success at TELUS International since December 2023, Jason previously held various leadership roles at CenturyLink from June 2010 to November 2023, including Director of Contact Centers, where responsibilities included owning multiple lines of business such as Retention and Care. Earlier in the career, Jason managed call center operations and led teams as Call Center Manager and Inbound Supervisor at CenturyLink. Additionally, Jason was the General Manager at Ameral Sales from January 2003 to January 2008, overseeing operations across multiple retail locations and special events.
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Telus Digital
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TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.