Jeff Prater is an Associate Principal in CX Infrastructure Strategy at TELUS Digital, where they define technology stacks to support digital customer experience strategies. With 20 years of expertise in IT and business consulting, Jeff has previously held roles at Cisco and Dimension Data, focusing on contact center technology and software solution implementation. They hold a B.S. in Economics from Missouri State University, which they earned in 1989. Jeff's work consistently emphasizes delivering innovative strategies to enhance clients' operational effectiveness and competitive positioning.
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