Kourtney Michaelis

Kourtney Michaelis, PMP, currently serves as the Global Director of Client Strategy Enablement at TELUS Digital, starting in December 2024, where the focus is on ensuring the success of major clients. Previously, at TELUS from October 2017 to November 2024, Kourtney held several roles, including Director of Business Strategy Development for Corporate Real Estate, delivering strategies for a connected hybrid work experience, and Manager of Strategic Planning & Performance, leading initiatives within the Customer Technology Excellence organization. Kourtney has also contributed as Manager of Performance Analysis, enhancing strategic performance reporting for customer service, and oversaw operations in the National Managed Spares team. Prior experience includes roles at Toyota Motor Manufacturing Canada, where Kourtney led supply chain operations and inventory management. Kourtney holds a Bachelor's Degree in Mathematics from the University of Windsor and a Project Management Certificate from the University of Waterloo.