Telus Digital
Laurent Marshall currently serves as a Customer Success Manager for Fuel iX at TELUS Digital, a role commenced in August 2025. Previously, Laurent held the position of Senior Customer Success Manager at Soroco from October 2018 to June 2025, leading strategic enterprise engagements for the AI-powered task mining platform, Scout, and managing the full customer lifecycle. Laurent also worked as an Engagement Manager at Soroco, where responsibilities included stakeholder engagement and software requirements gathering for a Fortune 500 client. Earlier experience includes being an Agile Project Manager at CoreValue Services, leading Scrum teams on an enterprise software development project, and a Marketing Developer and English Instructor at Datamart Inc. Laurent began a notable international journey as a Peace Corps Volunteer in Ukraine from September 2010 to January 2014. Academic credentials include a Bachelor's degree in Geography, Government & International Relations from Clark University.
This person is not in any teams
This person is not in any offices
Telus Digital
42 followers
TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.