Mostafa Saafan is a skilled technology professional with extensive experience in technical support and cloud networking. Currently serving as a Cloud Networking Engineer and Escalations Manager at TELUS International since January 2023, Mostafa effectively processes support tickets for major clients. In addition, Mostafa operates SaafanCo as a Technical Support Specialist, delivering remote support solutions. Previous roles include IT Consultant and Guest Services Representative at Hampton Inn by Hilton, where system issues were resolved swiftly, and Quality Inn, where daily technical documentation was maintained. Additional experience includes contributing to sales at Optima Communications International and teaching English at ENGLISH SUMMER S.A. Mostafa holds a Bachelor of Technology in Information Technology from Ontario Tech University, attained in 2022.
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