Ian Kelder

Ian Kelder is a highly experienced professional in the telecommunications industry. Ian has held various leadership roles at TELUS, including Vice President of Business Customer Solution Delivery and Vice President of Business Customer Service & Support. Ian has a strong background in customer service, process improvement, and team member engagement. Prior to TELUS, Ian worked at Accenture as a Manager in Management Consulting. Ian holds a MBA from Schulich School of Business - York University and a Masters Certificate in Lean Six Sigma - Black Belt. Their expertise lies in mobility solutions, customer experience strategy, and business enablement.