James Rae is a seasoned professional with extensive experience at TELUS, currently serving as a Senior Product Manager since January 2020. In this role, James supports the marketing and growth of Device Protection programs. Prior to this, as a Senior Program Manager, James designed and launched Retail Remote Stores, significantly enhancing the company's sales channel during the COVID pandemic. With a background in data supply chain and artificial intelligence, James led TELUS's participation in the Trusted Signals Exchange. From 2000 to 2018, James held various key positions at TELUS, including Senior Marketing Manager, Business Consultant, and Senior Business Analyst, focusing on customer experience improvement and cross-functional programs.
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