Noreen Frazer

Consumer Research & Insights. Team Lead | Customer Excellence Strategy & Innovation at Telus

Noreen Frazer, CAIP has a background in Institutional Research at Thompson Rivers University from 2003 to 2005. Currently, Noreen holds various leadership roles at TELUS including Team Lead for Consumer Research & Insights, Manager for Home Solutions, Senior Market Intelligence Manager, Market Intelligence Manager, and Marketing Specialist. In these roles, Noreen focuses on customer-centric research to enhance customer experiences and drive business value.

Links

Timeline

  • Consumer Research & Insights. Team Lead | Customer Excellence Strategy & Innovation

    May, 2023 - present

  • Manager, Consumer Research & Insights (team Lead) | Home Solutions

    July, 2015

  • Senior Market Intelligence Manager

    February, 2012

  • Market Intelligence Manager

    2008

  • Marketing Specialist

    September, 2005

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