Raymond T. Chan

Raymond T. Chan is the current Director at Telus. Prior to their current position, they worked as a Sales Consultant at Williams Machinery from January 2020 to October 2020 and as a Product Advisor at The Jim Pattison Auto Group from May 2018 to December 2019.

At Williams Machinery, their role was to represent, market and sell their products to new and existing clients. Raymond offered top of the line products from Linde, Doosan and Clark and acted as a consultant by doing on site visits and helping clients run their businesses as efficiently and profitable as possible.

At The Jim Pattison Auto Group, their role was to follow up on all leads from a variety of sources to meet both individual and department goals. Raymond acquired and developed their own book of business through new client acquisitions by prospecting and their referral networks. Raymond maintained strong knowledge of all vehicle models in the industry to better present value proposition, had an average response time of under 8 minutes for inbound leads and achieved a 91% customer satisfaction score (the average being 83%). Raymond also implemented a 7-day follow-up plan, which resulted in a 20% increase in engagement. Raymond was able to effectively negotiate deals that made sense for both clients and the dealership.

Raymond T. Chan completed an apprenticeship in plumbing and related water supply services at the British Columbia Institute of Technology.