Juliana Mokwa

Juliana Mokwa is an experienced professional in the technology sector, currently working as a Technical Customer Support representative at Tempo Software since July 2023. Previously, Juliana served as a Platform Support Engineer at Onvi, where key contributions included creating integration between Shopify and SalesForce to streamline sales processes and enhancing internal systems through troubleshooting and bug fixes. Juliana also held the role of Product Owner at Softplan Planejamento de Sistemas LTDA, leading agile teams in the development of Brazil's Justice platform. Earlier career experience includes working as a Web Analyst at Yogh, focusing on client needs and product testing, and as a Técnica Especialista em Computação at Projeto Casa Brasil, responsible for coordinating telecenters and conducting training in free software. Juliana holds a Bachelor's degree in Computer Science from Universidade Estadual de Santa Catarina and additional qualifications in QA and Software Engineering from Univali.