Lucas de Almeida Lima

Lucas de Almeida Lima has a diverse work experience spanning several industries. Lucas'smost recent role is as an Account Manager at Ten Lifestyle Group. Before that, they worked as a Supervisor at Teleperformance, where they were responsible for managing a support team for a social media platform, overseeing KPIs, and implementing strategies for operational improvements. Prior to that, Lucas worked as a Supervisor of Social Media at Construtora Tenda, where they managed online customer interactions for pre-selling apartments. Lucas also has experience as a Lifestyle Manager at Ten Lifestyle Group, providing personalized travel and entertainment assistance for high-income clients. Additionally, Lucas has held roles as a Supervisor Concierge at Ikêa Assistência Brasil and an Analyst of Quality at AXA, where they focused on managing client experiences and ensuring service quality. Lucas began their career as a Concierge at Costa Crociere S.p.A., where they provided personalized service and assistance to guests.

Lucas de Almeida Lima obtained a Bachelor's degree in Veterinary Medicine from Universidade Anhembi Morumbi, where they studied between the years 2004 and 2009. Lucas furthered their education by pursuing a Bachelor's degree in Quality Management at Uninove - Universidade Nove de Julho from 2020 to 2022.