Ten Lifestyle Group
Lucas de Almeida Lima has a diverse work experience spanning several industries. Lucas'smost recent role is as an Account Manager at Ten Lifestyle Group. Before that, they worked as a Supervisor at Teleperformance, where they were responsible for managing a support team for a social media platform, overseeing KPIs, and implementing strategies for operational improvements. Prior to that, Lucas worked as a Supervisor of Social Media at Construtora Tenda, where they managed online customer interactions for pre-selling apartments. Lucas also has experience as a Lifestyle Manager at Ten Lifestyle Group, providing personalized travel and entertainment assistance for high-income clients. Additionally, Lucas has held roles as a Supervisor Concierge at Ikêa Assistência Brasil and an Analyst of Quality at AXA, where they focused on managing client experiences and ensuring service quality. Lucas began their career as a Concierge at Costa Crociere S.p.A., where they provided personalized service and assistance to guests.
Lucas de Almeida Lima obtained a Bachelor's degree in Veterinary Medicine from Universidade Anhembi Morumbi, where they studied between the years 2004 and 2009. Lucas furthered their education by pursuing a Bachelor's degree in Quality Management at Uninove - Universidade Nove de Julho from 2020 to 2022.
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Ten Lifestyle Group
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Ten Lifestyle Group Plc, formerly Ten Lifestyle Holdings Limited, is a United Kingdom-based technology enabled lifestyle and travel platform company. The Company is focused on providing direct access to cultural, gastronomic and travel service. The Company offers a range of platforms such as Ten platforms Ten MAID (Management and Information Delivery), Ten Data, and Ten Content. Ten platforms enables user to access all the benefits of lifestyle concierge in the palm. Ten MAID is the repository of the Company's knowledge-based, booking system, workflow, performance management, CRM and Management Information reporting infrastructure. Ten Data is focused on leveraging technology and delivers reporting, analytics, insights, and predictive modeling to stakeholders within and outside the business. Ten Content is the editorial and personalized/targeted communications.