Sandra Mbamalu

Customer Success Manager at Tenece Professional Services

Sandra Mbamalu (MBA) possesses extensive expertise in customer success and account management, currently serving as a Customer Success Manager at Tenece Professional Services since June 2018. Major accomplishments include driving a 25% increase in customer adoption and satisfaction, achieving a 95% project success rate, and maintaining a 95% average renewal rate as a Renewal Manager. Previously, Sandra contributed to customer satisfaction improvements at Rubica, Inc. and developed key client relationships as an Account Manager at NetIQ. An educational background in sociology and psychology from UC San Diego and an MBA from the University of Houston complements a robust professional trajectory focused on enhancing customer experiences and driving business growth.

Location

Carson, United States

Links

Previous companies


Org chart

This person is not in the org chart


Teams


Offices

This person is not in any offices


Tenece Professional Services

Tenece Professional Services Limited (Tenece) is a multi-competency enterprise transformation and technology-consulting firm that combines expertise and capabilities across many industries and business functions to deliver superior value to its clients. Tenece collaborates with its clients, both in the private and public sectors, to build high performance enterprises.


Employees

51-200

Links