Roselyn Testa is an accomplished professional with extensive experience in program management, strategic operations, and marketing within the telecommunications industry. As a Senior Director of the Global PMO at Tenerity since April 2021, Roselyn leads initiatives aimed at reducing churn through innovative project management. Prior roles include Director of Strategy & Global Ops at cxLoyalty and a series of progressive positions at Verizon Wireless, where Roselyn focused on customer experience, loyalty, retention, and operational improvements. Throughout a career spanning over two decades, Roselyn has developed a reputation for effective leadership, process optimization, and strategic planning, complemented by a Bachelor of Science degree in Marketing/Management from Penn State University.