Pedro Pablo Muñoz Cañas

Pedro Pablo Muñoz Cañas has a diverse work experience in the financial industry. Pedro Pablo is currently working at Tenpo as the Head of CX since March 2022. Prior to this, they held various roles at Banco Santander Chile, including Jefe de Planificación y Optimización Contact Center from November 2019 to March 2022, Jefe Gestión de Calidad y Conocimiento from November 2017 to October 2019, and Jefe Centro de Evaluación de Clientes from April 2016 to October 2017. Before joining Banco Santander Chile, they worked at Santander Brasil as part of the product development and commercial management team from June 2014 to March 2016. Pedro Pablo also spent time at Banco Santander Mexico as Subdirector Riesgo Retail from March 2013 to May 2014, and as Subdirector de Adquisición y Retención Tarjetas de Crédito from November 2011 to February 2013. Additionally, they have experience at Santander Banefe, where they were involved in the management of mortgage products and retention of top clients from September 2009 to October 2011, and in the retention and loyalty of top clients from May 2009 to August 2009.

Pedro Pablo Muñoz Cañas completed their Bachelor's degree in Marketing from Universidad Adolfo Ibáñez, attending from 2004 to 2008. Pedro Pablo then pursued a Master's degree in Marketing from the same university in 2009.