Bruno Conrado Lo Monaco

Bruno Conrado Lo Monaco has a robust background in customer success and service management, holding various strategic roles at Teradata since February 2011, including Customer Success Manager and Senior Service Experience Manager, where responsibilities encompassed performance management, service delivery oversight, and continuous improvement initiatives. Prior to Teradata, Bruno worked as a Systems Analyst at Compal, leading shop floor system implementations and software development projects, and also gained experience in technical support and IT at Grupo Anchieta and CIJUN. Educational qualifications include an MBA in Project Management and a Bachelor’s degree in Information Systems, complemented by specialized training in computer maintenance and LAN implementation.