Michael Hutchinson

Chief Customer Officer at Teradata

Michael Hutchinson is Chief Customer Officer for Teradata, and a member of the Company’s Executive Leadership Team. Hutchinson is responsible for leading Teradata’s Global Customer Services organization. This customer-centric business unit is chartered to drive optimal customer experiences and maximize customer value.

Hutchinson is an experienced leader with an extensive sales and services background, and a strong focus on growing cloud services globally. He brings a stellar track record of delivering against both financial and customer satisfaction targets. He is known for building strong and enduring customer relationships that help support long term business goals.

Hutchinson joined Teradata in June 2021 as Senior Vice President of Worldwide Customer Success, Consulting and Renewals, responsible for defining the Company’s global customer success strategy, maximizing and documenting customer realized business value, and yielding world-class customer net promoter score, retention and use case expansion.

Prior to joining Teradata, Hutchinson served at Verint, including as SVP & Chief Customer Officer where he led the delivery of all post-sales services across Cloud Operations and Security, Customer Success, Professional Services, Product Support and Managed Services. Prior to Verint, Hutchinson served at Oracle for nearly 30 years in numerous roles of increasing responsibility, culminating in Global Vice President, North America Customer Success.

Hutchinson holds a Bachelor of Science in Computer Science from the University of Kansas, and is based in Atlanta.

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Timeline

  • Chief Customer Officer

    January, 2022 - present