Esmeralda Campos

Esmeralda Campos is an IT Helpdesk Engineer at Terralogic since July 2022, where responsibilities include answering all incoming calls and assisting T1 and T2 technicians in resolving technical issues. Prior experience includes serving as an Information Technology Help Desk Intern, managing Active Directory and Microsoft 365 accounts. Esmeralda also worked as a Beauty Advisor at Sally Beauty from June 2019 to May 2022, focusing on enhancing upselling skills and customer engagement. Earlier employment at Whataburger as a Cashier Customer Service recognized Esmeralda for exceptional customer support and operational efficiency, significantly contributing to store performance. Esmeralda holds a Bachelor of Business Administration in Information Systems from The University of Texas at Arlington, completing the degree in December 2022, and initially attended the University of North Texas for the same field of study.