John Goolsky is a seasoned IT professional with extensive experience in technical support and network analysis. Currently serving as a Senior IT Helpdesk Engineer at Zone & Co since February 2022, John has previously worked as a Network Analyst and IT Consultant at Simplified IT Solutions, and as an IT Manager at The Arc of Opportunity in North Central Massachusetts. Starting in the IT field as an IT Support Technician at BNA IT Services, John has developed a strong skill set in hardware repair, malware removal, and Windows troubleshooting. John holds an Associate's degree in Computer Systems Engineering Technology from Quinsigamond Community College, earned between 2009 and 2011.
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