Adrian Greaves

Adrian Greaves has extensive experience in operations and service management within the telecommunications industry, specifically at Tesco Mobile, where tenure began in 2005. Greaves has progressed through various roles, starting as a Customer Service and Performance Analyst, then advancing to Service Desk Analyst, Operations Support Manager, Service Desk Manager, and ultimately holding the position of Head of Operations Service Desk since July 2011. Prior experience includes a role as Performance Manager at Tesco Mobile from 2010 to 2011 and earlier positions in customer service at O2 (Telefónica UK) from 1999 to 2005.