Tesco Mobile
Claire Kemp has extensive experience in customer experience and operations management within the telecommunications industry. Currently serving as a Customer Experience Expert at Tesco Mobile since November 2021, Claire has also held positions such as Voice Partner Manager and Telesales Operational Support. Prior to this role, Claire was an Operations Manager at Capita, managing outbound sales, upgrades, and retention operations for Tesco Mobile from May 2018 to November 2021. Claire's career began at Telefónica, where the role of Sales and Retention Manager was held from April 2012 to May 2018. Claire holds a Master of Science (MSc) degree in Marketing from The Manchester Metropolitan University, earned in 2007.
This person is not in any teams
This person is not in any offices
Tesco Mobile
1 followers
Welcome to Supermarket Mobile This is the place where over 5 million happy customers come to enjoy our award-winning network. Why? We think like a supermarket, so you’ll always get great value, whether that’s on your coverage (we keep you connected across 99% of the UK on 4G); your phone (we give you Clubcard Prices, so you can get the phone you want for less); or your plan (we freeze your basic monthly usage price for the length of your contract when you take out a Clubcard Price deal). We care for human connection and keep our customers at the heart of everything we do. That’s why being helpful is our bread and butter. After all, every little helps. Super speeds, clear connection We share O2’s network, giving you 99% coverage across the UK on 4G – so there'll be no searching for signal. Plus, you can take it to the next level with the roll-out of 5G, meaning an even faster, even more reliable connection. Spend less with Clubcard No other network gives you a Clubcard point for every £1 you spend, so you can save on your monthly phone bill or the cost of your dream phone. And with our exclusive Clubcard Prices, you have the power to instantly lower prices. Putting you in control With our Anytime Upgrade Flex contracts, you decide how long you want to spread the cost of your phone, and you can chop and change your monthly data as often as you like – it’s totally up to you. Our plans are as flexible as our spaghetti. The proof is in the pudding At the 2023 Uswitch Telecoms Awards, we won Best Network for Customer Service, Best Pay Monthly Value for Money (both for the second year in a row) and Best Pay Monthly Network. The experts say we’re the top bananas.