James Glavey serves as the Chief Operating Officer of Tesco Business Solutions since December 2024. Prior to this role, James Glavey had a 19-year tenure at BT Group, where positions included Director of Service Excellence & Transformation, overseeing the integration and enhancement of service operations for 17,000 employees globally, and Director of Global Design & Delivery, managing a team supporting BT's worldwide customers. James Glavey's responsibilities encompassed leading extensive transformation initiatives aimed at improving customer experiences through digital transformation and operational efficiencies. Additional roles included Vice President positions focusing on customer experience, contract delivery, and service management, as well as Head of Service Delivery and Business Director, demonstrating a strong background in business transformation and operational excellence across various sectors and global teams.
This person is not in any teams
This person is not in any offices