Kirsty Downie

Kirsty Downie is an experienced professional in retail management and operations, currently serving as a Security and Shrink Partner in Fulfilment at Tesco since September 2024. Prior to this role, Kirsty held positions including Divisional Delivery Manager at Well Pharmacy and various management roles at Home Retail Group PLC, ranging from Supply Chain Shrinkage and Compliance Manager to Store Manager at Argos. Development in customer service was further honed with roles as Customer Service Manager and Sales Support Manager at Home Retail Group. Educational qualifications include an NVQ Level 3 in Retail Management and an NVQ Level 2 in Customer Service, complemented by a foundation at Paget High School.