Dawit Kabtamu is an experienced IT professional currently serving as an IT Infrastructure Specialist at BPL Plasma since June 2022. Previously, Dawit held positions as an IT Desktop Support Analyst and Field Support Technician at Sheehy Auto Stores from January 2021 to June 2022, and worked as an Advanced Repair Agent with Geek Squad for a brief period. Earlier roles include Help Desk Assistant at Redhorse Corporation, where user access and support were managed, and Senior Security Technician at Frontpoint, focusing on hardware and network troubleshooting. Dawit holds a Bachelor of Science degree in Criminal Justice from Virginia Commonwealth University, earned in 2017, contributing to a strong background in technical support and client relations.