Robert Pagan is an experienced quality control professional currently employed at Tesla since March 2018. Prior to this, Robert held multiple roles focused on technical support and escalation management across various companies, including Atlantis Computing, EMC/Data Domain, Pillar Data Systems, and Sun Microsystems. Robert’s expertise includes installing and configuring software for Hyper-Converged environments, troubleshooting complex technical issues, and enhancing customer satisfaction. Key accomplishments involve creating knowledge-based articles, managing technical interactions, and collaborating with engineering teams to resolve interoperability issues. Throughout Robert's career, consistent recognition for contributions led to new opportunities and promotions in the field of technical support and resolution management.
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