Diana Soto (she/her/ella)

Diana Soto is a seasoned professional with extensive experience in customer success, consulting, and engineering. Currently serving as Vice President of Customer Success at Tesorio and holding a position as Customer Success Coach at Catalyst Software, Diana has demonstrated a commitment to driving customer engagement and reducing churn throughout their career. Previous roles include Global Strategic Account Manager at Elementum and Industry X.0 Strategy Manager at Accenture, where Diana led transformative initiatives across various industries. An academic background in Industrial Engineering from Universidad Nacional de Colombia and a degree in Business Strategy from INSEAD further enhance Diana's expertise in analytical problem solving and strategic management. As a Colombian native and dedicated mother, Diana emphasizes the importance of positivity, family, and cultural insights in their professional journey.