Laura Donovan

Laura Donovan is an accomplished professional with extensive experience in customer success and training management. Currently serving as the Head of Customer Success at TestGorilla since March 2022, Laura previously held the position of Customer Success and Support Manager at Lead Sherpa™, Inc. and has a robust background at Property Meld, where roles included Director of Customer Success and Customer Success Manager. Laura's earlier experience at Regional Health encompasses managing training programs for caregivers, leading recruitment initiatives, and enhancing onboarding processes. With an educational foundation that includes an M.B.A. from the University of South Dakota, Laura demonstrates a strong commitment to fostering effective training solutions and driving customer success.