TestingTime’s customers are in the UX and market research industry and both markets are in need of participants for usability tests, interviews, focus groups, diary studies and surveys. TestingTime provides a pool of more than 350,000 test users from which customers order their desired target users for qualitative and quantitative user researchonline. Test users are acquired through online campaigns and referral mechanisms and a smart rating system and predictive machine learning algorithms ensure high quality test users with a low no-show rate. The company is currently used by large corporations like UBS, Zalando, Microsoft, Accenture and many more.

Software

Research

TestingTime

Reto Laemmler

Ahmet Sakali

Nora Schenker

Maggy Mächler

Oliver Ganz

Dave Lieber

The Customer Operations team at TestingTime is dedicated to ensuring a seamless experience for clients in the UX and market research sectors. They manage client onboarding, address inquiries, and provide ongoing support to maximize customer satisfaction and retention. By collaborating closely with sales and product teams, they help optimize the use of TestingTime's participant pool, ensuring clients receive high-quality, targeted users for their research needs.

Customer Operations

Software Development and Testing

Marketing and Customer Engagement

Customer Operations

About

Team members

Other teams at TestingTime

Software Development and Testing

Marketing and Customer Engagement