Tetra Consulting Ltd
Sheila Parmar is currently the Quality and Wellbeing and HR Support Manager at Tetra Consulting Ltd, a role commenced in September 2022. Previously, Sheila spent over a decade at E.ON UK, where positions included People Lead, Quality Improvement Manager, Quality Excellence Delivery Partner, Service Quality Coach, Team Manager for Bereavement Support Service, Lead Advisor, and Customer Service Agent/Complaints Resolution Lead. Throughout these roles, Sheila demonstrated expertise in managing team performance, quality assurance, compliance analysis, and customer service excellence, while fostering business relationships and overseeing recruitment and training processes.
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