The Operations and Support team at TDECU is responsible for ensuring seamless functionality across various systems and services that enhance member experience. This team manages enterprise applications, provides IT service delivery, and supports retail operations, mortgage systems, and consumer lending processes. Their focus is on optimizing processes, maintaining high-quality service standards, and implementing strategic improvements to support the financial needs and dreams of TDECU's members.
Destiny McClelland
Channel Support Manager
Elizabeth Gilley
Support - Mortgage Systems 1
Jennifer Cunningham
Sr. Retail Support Manager
Julie Johnson
Manager - Mortgage Systems
Kris Biesiadecki
Manager Software Development
Latonja Pouncy
Information Technology Service...
Lavanya V Sukumar
Software Quality Assurance Man...
Madeline Arriaga
IT Service Delivery Manager
Nikolay Popov (Nick)
Manager Solutions Architecture...
Renee Kelley
Quality Assurance Manager
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