Olivia Padelski

Olivia Padelski is an experienced professional in customer experience, currently serving as Team Lead Customer Experience at TextUs since April 2025. Prior to this role, Olivia held the position of Customer Onboarding Manager at Sinch and returned to TextUs in a leadership capacity after initially working there as a Customer Experience Specialist and Team Lead Customer Experience. Additional experience includes positions at Virtual Dining Concepts, American Airlines, JetBlue Airways, Marriott International, and The Walt Disney Company, covering various roles focused on customer service and guest relations. Olivia graduated with an Associate of Science in Business Administration, Management and Operations from Albany State University.