THAI Smile is a brand-new subsidiary airline of THAI Airways which is operated under the management of Thai Smile Airways Company Limited. A brand positioning of Thai Smile is 'light premium'​. A new range of products and services have been designed to meet the need to short-haul travellers while ensuring greatest comfort and convenience for a superior air travel experience. With the motto 'Trendy-Friendly-Worthy'​, modern lifestyle customers who emphasize on product selections and premium services at affordable prices will also discover a new flying experience on board THAI Smile.

THAI Smile has been officially launched since 7 July 2012 under the Business Unit of Thai Airways International Public Company Limited (THAI). On 17 October 2013, THAI Smile was entered in the commercial register under the name of Thai Smile Airways Company Limited. THAI Smile utilizes the new Airbus A320-200 Aircraft. By the end of 2014, THAI Smile will have a total of seventeen new aircraft in its fleet and a total of twenty new aircraft by the end of 2015.

THAI Smile operates under similar Airline Operator Certificate (AOC) as THAI, with the same airline code: "TG"​ and four digit flight numbers, for serving the shore-hual international flights. Commencing from April 10th, 2014 onwards, THAI smile will operate under a new airline code "WE"​ with three digit flight numbers together with the old "TG"​ code for domestic destinations only.

Aviation & Aerospace

Travel & Leisure

Thai Smile Airways

Charita Leelayudth

Wasoonthara Jampadang

Preawpailin Settakorn

Praeploy Tubtimthai

Nataya Busabakorn

Karnthida Satjavarodom

Suchada Khongsiripanyakul

Sirirach R.

Pornpong Santiviboon

Daabsuek Kaewta

Ratchanikarn Yanchinda

Kasemson Boriboonsomsin

Chayanee B.

Kalpana Bajracharya

Abiskar Sinha

Nuttapon Sirikrannukul

Sirikwan Songsittichok

The Customer Relations and Service team at Thai Smile Airways focuses on enhancing passenger satisfaction by promptly addressing customer inquiries and resolving issues. They ensure that all staff are well-trained in customer service best practices, maintain high standards of service quality, and manage the overall passenger experience to align with the airline's 'light premium' brand positioning. This team works collaboratively to ensure a seamless and pleasant travel journey for all passengers.

Customer Relations and Service

Cabin Services Team

Customer Relations and Service

About

Team members

Other teams at Thai Smile Airways

Cabin Services Team