Adam Smith is an experienced IT professional currently serving as an Associate Client Service Manager at Thales Defense & Security, Inc. since August 2020, previously holding roles such as Senior IT Help Desk Support Technician and IT Helpdesk Support Technician. With a strong background in helpdesk support, team leadership, and IT troubleshooting, Adam has also worked for prominent organizations like Sinclair Broadcast Group and Daly Computers, where responsibilities included managing helpdesk teams, building IT equipment quotes, and providing new hire IT orientation. Adam's educational qualifications include an Associate Degree in Business Management from York Technical Institute and dual high school diplomas in General Studies and Information Systems Management from Dundalk High School and Sollers Point Technical High School, respectively.
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