Xavier Brusselaers

Xavier Brusselaers is an experienced demand manager currently at Thales since September 2025. Previous roles include information technology team manager at Fednot, where focus was on IT service management and process optimization. At Smals, Xavier served as a business continuity manager, managing major incidents and coordinating crisis communication, and also held the role of transversal business and service continuity manager in the eHealth environment. Additional experience includes managing service management offices at Securitas Technology Belgium, where recruitment and operational management were key responsibilities. Prior positions span various managerial and technical roles at Ypto, Alpha Networks, CIRB_CIBG, zoyo, and CESI SEPP, emphasizing service delivery, financial management, and ITIL implementation. Educational qualifications include ITIL V3 expert certification, COBIT 2019 Foundation, and project management certifications, complemented by foundational studies in social sciences and military science.