Gavin Kakoulli Techiosh Tinstr

Gavin Kakoulli is a Customer and Continuous Improvement Manager at Thames Water, focusing on enhancing customer touchpoints and fostering a positive work culture. With extensive experience in project leadership, particularly in health and safety management, Gavin has delivered critical projects for senior management and facilitated training programs for operational safety, including confined spaces and water safety. Previous roles at Thames Water have included Health and Safety Projects and Training Manager, Waste Water - Project Lead, and Maintenance Planner. Gavin has also served as a Company Sergeant Major Instructor for the Army Cadet Force Association and has diverse experience from roles in the British Army and as a Dredger and Barge Operator. Gavin's educational achievements include various safety and rescue qualifications, as well as ongoing studies in compliance and risk.