Rob Frak

Senior Data & Insight Manager (below Ground) at Thames Water

Rob Frak is an experienced data and insight professional currently serving as the Senior Data & Insight Manager (Below Ground) at Thames Water, leading a team of approximately 25 Analysts and Data & Insight professionals in delivering critical insights for Wastewater Networks, Water Networks, and the Operational Contact Centre since June 2019. Previously, Rob held interim management roles at Thames Water, overseeing data projects for various operational teams. Prior to joining Thames Water, Rob worked at Nationwide Building Society from February 2006 to June 2019, progressing from a Customer Outcome Analyst to a Senior Intelligence Analyst, where responsibilities included managing commercial insight analysis and developing analyst teams. Educational background includes A-Levels from New College Swindon and GCSEs from Saint Josephs Comprehensive.

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Thames Water

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Thames Water is the UK’s biggest water and sewerage company with around 15 million customers across London and the Thames Valley.


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1,001-5,000

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