Luke G is currently the R&D Manager at The 20 MSP. Prior to this, they were with Roland Technology Group for three years, where they were Team Lead - NOC. In this role, they oversaw customer onboarding projects, NOC remote monitoring and management, and was responsible for network administration, including backup, security management, user account management, e-mail systems, web servers and applications support. Luke has a proven track record of identifying clients' business needs and recommending solutions to make operations more efficient. Luke is known for their excellent communication skills and for always exceeding clients' expectations.
They are on a team with Matt H. - Support Desk Manager, Ken Nix - Chief Information Security Officer, and Ciera Cole - Chief Experience Officer. Luke G. reports to Tim Conkle, CEO.
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