Louh Villa L.

Louh Villa L. has extensive work experience in various leadership roles. They are currently serving as the Vice President of PH Operations at The 360 Companies. Prior to this, Louh worked as the Vice President of Philippine Operations at Raso Solutions, LLC, where they also held the role of Director, Rasolutions Inc. They were responsible for managing the onboarding, payroll, and collections teams.

Before joining Raso Solutions, Louh served as the Lead Generation Sales Manager at 411 BPO and as an Operations Manager at FWD BPO, where they managed multiple campaigns and programs. They reported directly to the director of operations, director of revenue, and CEO, overseeing performance management, training requirements, and client requests.

Louh also has experience in sales management, having worked as a Sales Manager at Author Solutions, LLC, and as a Senior Team Leader at Page Computers. They evaluated daily KPIs, managed sales teams, and developed performance improvement plans.

Furthermore, Louh worked as the Marketplace Manager at pcRUSH.com, where they managed a team of back office and marketing analysts, implemented procedures for order workflow improvement, and maintained relationships with vendors. Additionally, they worked with various marketplace account managers to ensure a steady flow of orders.

Earlier in their career, Louh held positions at TeleTech and Teradyne, where they served as a team leader and team supervisor, respectively, in technical support and customer service roles.

Louh Villa L. is a college graduate who obtained a Bachelor of Science in Accountancy from the University of San Carlos from 1996-2000. They also pursued a Master of Business Administration (MBA) in Business Administration and Management, General at the University of San Jose-Recoletos. Additionally, Louh Villa L. has obtained additional certifications including Lean Six Sigma Green Belt Course from Udemy and a Certified Lean Six Sigma Yellow Belt from DivergenZ Training and Consulting. They also hold a Professional Passer certification from the Civil Service Commission obtained in 2001.