Gurjeet Channa

Gurjeet Channa has extensive experience in IT support and technical assistance, currently serving as a Tier 2 Technical Support Engineer at The 848 Group since April 2020. Prior to this role, Gurjeet worked as an IT Support Analyst at St. Modwen for a brief period, and as a Service Desk Analyst at the Solicitors Regulation Authority from March 2016 to February 2020. Additional experience includes positions as an IT Support Analyst at Compass Group and Service Desk Analyst at Trinity Expert Systems. Gurjeet began a career in IT support at Jaguar Land Rover, where responsibilities included 1st and 2nd line helpdesk support from March 2010 to December 2012. Proficient in using Tessa and Top Desk call logging systems and various Microsoft applications, Gurjeet has demonstrated a strong capability in addressing customer IT issues through both phone and email communications.