James Stenhouse

James Stenhouse is a seasoned professional with extensive experience in digital product management and customer engagement. Currently serving as Digital Product Director at The AA since September 2022, Stenhouse previously held several senior roles at Lloyds Banking Group from January 2015 to September 2022, including Head of Product - Digital Engagement and Lead Senior Product Owner for Digital Transformation across various domains. Prior to this, Stenhouse worked at Centrica, where roles spanned from Marketing and Customer Experience Manager to Customer Segmentation Account Manager within the British Gas/Nectar Customer Loyalty Programme. Notably, Stenhouse won a Direct Marketing Award for Best Business to Consumer campaign. Educational qualifications include a Professional Diploma in Marketing from CIM and a Bachelor of Arts in English from the University of Southampton.