Steven Hackers possesses extensive experience in IT delivery and management, currently serving as the Head of IT Delivery at The AA since January 2022, with prior roles including IT Programme Manager and IT Operations - Service Delivery Manager. From February 2016 to January 2022, Steven held the position of Information Technology Client Services Manager at Ivanti, overseeing global support for 1,800 staff and facilitating the deployment of software solutions. Earlier experience includes a decade at Redcentric as Service Support Duty Team Leader, where responsibilities involved managing a team and handling major incidents, along with roles at InTechnology Plc that spanned from Service Support Analyst to Junior Desktop Support Technician. Steven holds an NVQ Level 2 in IT Practitioners from Leeds College of Technology and began education at Harrogate Granby High.
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