Fardeen Rahman is a Technical Service Professional at Macquarie Telecom Group since July 2022, specializing in customer engagement, issue resolution, and Level 1 support. Familiarity with networking products, modems, and routers from companies such as Netcomm, Cisco, and Teltonika is a key aspect of this role, along with configuring devices and collaborating with technicians for network device replacement. Prior experience includes a role as a Graduate Electrical Engineer at FJA, Stock Replenishment at Woolworths Supermarkets, and an Electrical Engineering Internship at Swars International Pty Ltd, where project discussions with clients and tender document preparation were crucial. Fardeen Rahman holds a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from the University of Wollongong, completed in 2022.
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