Robert Douglas is an experienced professional in technical support and IT services, currently serving as a Senior Technical Support Engineer at The Access Group since September 2020. Prior to this role, Robert held positions as a Systems Support Analyst at DPS Software and an IT Support Analyst at Metaswitch Networks. Robert's extensive career includes various customer service and IT roles at Tesco PLC, Informa, Toolstation, and SEGA Europe Limited, building a diverse skill set in technical support and management. Educational qualifications include a Master of Science in Computer Games Technology and a Bachelor of Science in Computing from Liverpool John Moores University and the University of Lincoln, respectively.
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