Radheena Anna Raju

Radheena Anna Raju is an experienced Application Support Analyst currently working at The ai Corporation since October 2023, where responsibilities include monitoring the service platform, maintaining customer service standards, and ensuring IT security integrity. Prior experience includes a role as Technical Support Engineer at Khoros, where effective incident management and scripting led to significant reductions in downtime and enhanced customer satisfaction. As a Product Support Tech Advisor at IQVIA, Radheena led a team providing global support, achieving a notable decrease in service interruptions and improving response times. Earlier work as a Linux System Administrator involved managing server environments and implementing monitoring tools. Radheena holds a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Mahatma Gandhi and a Bachelor's degree in Mathematics.